How Can We Help?

Whether you’ve got questions about your gear, shipping, or anything in between - we’ve got answers. And if we don’t, we’ll get back to you fast.

When will my order ship?

Most orders are processed within 1–2 business days. You’ll receive a tracking number as soon as it ships. Delivery times vary by location.

How do I track my order?

Head to our Track Order page and enter your email and order number. You’ll get real-time updates on your shipment status.

What’s your return policy?

We offer a 30-day performance guarantee. If you’re not satisfied with your purchase, reach out to us and we’ll make it right - no questions asked.

Do you offer international shipping?

Yes! We ship worldwide. Shipping rates and delivery times are calculated at checkout based on your location.

How do I contact customer support?

Use the contact form below. Please allow 24–48 business hours for a response from our support team.

Are your products beginner-friendly?

Yes - all RYPT tools are designed for both beginners and advanced athletes. No complicated setup. Just smart, intuitive gear.

Still Got Questions?

We’re here to help. Fill out the form below and we’ll get back to you as soon as we can - usually within 24 to 48 business hours.